Frequently Asked Questions

Everything you need to know about your Kijimea shopping experience.

How can I track my order?

Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or exchange.

Which payment methods do you accept?

Kijimea Onlineshop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible financing options.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.

Are your materials sustainably sourced?

Kijimea is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and fair-trade certified factories to ensure high-quality, conscious products.